You expect Excellent Service from us, and we want to make your experience a happy one. If you have any questions, or problems, please contact us via email: service@terrifico.com , or Call 516-487-4879 Monday through Friday, 10 AM to 4 PM EST.
Please Browse through the different Product Categories, or Search for your product using our Powerful Search tool. When you locate the product you wish to order, Enter the Quantity you wish to purchase, and submit that product to the shopping cart using the "Add to Order" Button located at the Top or Bottom of the page. There you will view your shopping cart and make changes as to Quantity ordered or change of mind and delete the product. Select State, Preferred Shipping Method and Click on "Finalize My Order" Button. You will be sent to our Secure Area where you enter the Shipping and Billing information. Once completed, you will receive by email a confirmation of your order placed. All orders are processed as soon as possible.
Be sure to enter Billing Information exactly as it appears on your Credit Card Statement. To help protect you, we use Address Verification. In the event your card is Declined, it will be necessary to contact you.
We make every effort to make sure your order is shipped properly. UPS is our preferred carrier unless specified by you. Once packages are received by the carrier, the time in transit may vary from 2 - 10 business days. Currently we ship inside the continental US. Alaska, Hawaii and others will incur higher shipping charges as per the rate of the shipping companies as well as time of delivery may vary. Since a signature is required, PO Boxes are not accepted. If special arrangements are necessary, such as overnight service, we will try to accommodate you.
Terrific, Inc. keeps your information completely confidential. We want to protect your privacy. Information that is personal, which we collect from our website, will not be sold or used by other entities. Terrific does maintain its own mailing list that will be used to alert you of specials, new information etc. If you choose not to receive these e-mails, please send email to cs@terrifico.com and place unsubscribe in the subject line.
If you are not pleased with your purchase, please observe the following instructions:
Refund or Purchase or Exchange
Restocking Fee- Dollar Value and Percent
$0-$99.99 20%
$100-$499.99 15%
$500 and up 10%
Refunds will be based upon Original method of Payment. Sorry no Cash Refunds and shipping and handling charge is not refundable.
Please e-mail us at service@terrifico.com and provide us with:
This information is necessary in order to track and process the return of merchandise.
Send all returns prepaid to
Terrific, Inc
12 Welwyn Rd- 3K
Great Neck, NY 11021
Be sure to use a reputable shipping company that can track your return. Terrific is not responsible for lost or damaged packages. We recommend insuring them. Note: NO COD RETURNS.